Demand for our products is currently higher now than at any time since the COVID-19 epidemic began. While we are delighted that so many new new customers are finding us and will experience our products, we truly wish it was under happier circumstances.
We have completely exceeded our shipping capacity at this point and our orders are growing daily. We are doing everything we can to get orders out as soon as possible, however, due to the extra safety precautions necessary to keep our staff healthy, we are unable to process orders at the same rate we typically do.
Delivery times are currently slowed down due to limited air traffic. However, we work with the fastest and safest delivery methods available to ensure that your package arrives as quickly as possible.
We are processing and shipping 90% of orders out in 1-3 business days or less. Please allow your order 20-25 business days to arrive!
We are truly grateful for your business. We ask only for your understanding and patience during this difficult time, as our customer service team is overwhelmed.
Of course, our customer support is still available for all questions or problems.
Please contact us here, or via Email (firstname.lastname@example.org).
We promise we are on it.
Stay safe, healthy and happy!
Sugar Pink Team